1. Help Center
  2. Supported formats

Zendesk CSV for Dynamic Content

Learn the nuts and bolts of the special CSV format for Zendesk dynamic content containing multiple locales.

File Extensions .csv
API Extension zendesk_csv
Pluralization supported? No
Descriptions supported? No
Import Yes
Export Yes

Zendesk CSV is a CSV-based file type used to load localized dynamic data for Zendesk applications.

A Zendesk CSV typically has five fields for each line (title, default language, default text, locale-specific text, and variant status). Source and localized strings are placed in field 3 and 4. 

Generally, for a regular CSV file, it does not matter if you choose to place each field in double-quotes. However, for Zendesk CSV, it is recommended that you always double-quote your strings

Code Sample

"Title","Default language","Default text","English text","Variant status"
"boolean_key","German","--- true
","--- true
"key_with_description","German","Hier könnte eine Beschreibung stehen","Here could be a description' (At least in some formats)","Current"
"key_with_line-break","German","Diese Übersetzung hat
einen Zeilenumbruch.","This translations contains
a line-break.","Current"
"nested.deeply.key","German","Wow, dieser Schlüssel ist noch tiefer verschachtelt.","Wow, this key is nested even deeper.","Current"
"nested.key","German","Dieser Schlüssel ist innerhalb eines Namensraumes verschachtelt.","This key is nested inside a namespace.","Current"
"pluralized_key.one","German","Es wurde nur eine Pluralisierung gefunden.","Only one pluralization found.","Current"
"pluralized_key.other","German","Wow, du hast %s Pluralisierungen!","Wow, you have %s pluralizations!","Current"
"pluralized_key.zero","German","Du hast keine Pluralisierung.","You have no pluralization.","Current"
- erstes Item
- zweites Item
- first item
- second item
- third item
"simple_key","German","Einfacher Schlüssel, einfache Nachricht.","Simple key, simple message.","Current"
"unverified_key","German","Bitte verifizieren Sie diese Übersetzung","Please verify this translation. (In some formats we also export this status)","Current"

More Information